07-28-2008 02:34 PM
We are unable from one of our servers to send mail to blackberry mailbox.
We have this from postfix log :
Jul 28 16:41:32 toto postfix/qmgr: 070762300F: to=<****@***.blackberry.com>, relay=none, delay=240528, delays=240526/1.5/0/0, dsn=4.4.2, status=deferred (delivery temporarily suspended: lost connection with mx03.bis.eu.blackberry.com[188.8.131.52] while receiving the initial server greeting)
We have also this message from all blackberry mx servers.
We have test connection with a telenet on the port 25, but the connection is closing instantly :
$ telnet mx04.bis.eu.blackberry.com 25
Connected to mx04.bis.eu.blackberry.com.
Escape character is '^]'.
Connection closed by foreign host.
We have not this problem from other servers and this problem appeared since a few days.
Do you think there can be a blacklist of smtp servers which are sending mail to bb mailbox ?
Any help will be greatly apperciate.
07-30-2008 11:14 PM
08-25-2008 04:13 PM
How long do you have to wait, with a cleared reputation, to be cleared? We had a problem but have been clean for over a week and still can't send email to any domain with a xxx.blackberry.com address. Is there a more proactive approach to being reinstated? A point of contact we can call or email?
Thanks for any help
09-01-2008 02:30 PM