Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Device software

Reply
krz
Visitor
krz
Posts: 1
Registered: ‎12-04-2012
My Device: 9320
My Carrier: Tsel

can't reset password

Hi, I’ve change my device to 9320 but now my password is unrecognized then I go to ‘forget password’, fill new security answer, new password & confirmation but it keep say Bad Request.

Thanks
 
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,068
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: can't reset password

Hi and Welcome to the Community!

 

Please clarify...is this your device lock password? Your BB ID password? An AppWorld password? Your BIS password? Your email account password? Something else?

 

Also, please provide the exact and complete error message -- I've never seen "Bad Request", so I suspect that there is more to the error message than that.

 

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.