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minze
Posts: 1
Registered: ‎06-05-2013
My Carrier: vodacom south africa

change of bbm ID

Hi! I have just got my first blackberry device from a friend who has been using it. How can I be able to create my own bbm I'd now that whenever I uninstall bbm and install it agin I still get his bbm id? Please help me!
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Elite II
prince2012
Posts: 7,958
Registered: ‎06-01-2012
My Carrier: BSNL

Re: change of bbm ID

Hello minze

 

Welcome to BlackBerry Support Forums

 

 

You have to perform a Security wipe , and then you can use associate your own BlackBerry ID with that device . But first do a backup of your device using Desktop Software or refer to this Article  How To Backup Your BlackBerry

 

Once you have your backup follow this Knowledge Base :

 

KB28225 : BlackBerry smartphone must be security wiped before transferring ownership

 

After a security wipe you can use your own BlackBerry ID .

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