06-12-2013 03:43 PM
Welcome to BlackBerry Support Community Forums!
Can you please clarify which messages you are referring to? BBM? Email? Are you able to view the Message notification but unable to access the application? What device and what device software are you using? Type myver and click the space bar in any text field to find out. Finally, can you please send me a private message with your device PIN so we can investigate this issue further - here is how: http://bbry.lv/SGYmTi
Looking forward to your response.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!