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801010
Posts: 1
Registered: ‎10-11-2013
My Device: BOLD 9900

deleted chat history

Can I retrieve deleted bbm chat history when save history was enabled. I tried going to filers folders. Clicked on I'm but the contacts pin is not showing. Is there any other way that I can retrieve these chats. Please help. Urgent
Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: deleted chat history

Hi 801010,

Welcome to the BlackBerry Support Community.
Do you have a backup file containing the chat history? If not, once you have deleted the BBM chat history, it cannot be retrieved. Let me know if you have any other questions.

 

Cheers.


-FS


 


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