I an on 5.0 and have had the same problem. This is no surprise. Thousands of complaints on app world but no feed back from rim.Would be nice if rim would at least say if they are working it. Its been broken since 3.0 was released. They again updated from 15 to 17 to take care of the connection issues but no help for the rest of us. As far as the person running away to IPhone, I may too. Or android. I have deleted so many bad BB apps that I don't bother installing anything else. Poor way to run a company.