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Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008
My Device: Not Specified

message recieved icon not going away - Blackberry messenger

So I use the Blackberry Messenger program a lot on my 8230 Curve.  Well, I have ZERO messages, let alon enew messages on the phone, that I can tell.  But for some reason, I still have the smiley face with a 1 next to it showing I have 1 new message.  When I do get a new message, it displays a 2 next to the smiley face until I read the message.  Whats this about?
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Guru I
Xandrex
Posts: 18,377
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: message recieved icon not going away - Blackberry messenger


03rangerxlt wrote:
So I use the Blackberry Messenger program a lot on my 8230 Curve.  Well, I have ZERO messages, let alon enew messages on the phone, that I can tell.  But for some reason, I still have the smiley face with a 1 next to it showing I have 1 new message.  When I do get a new message, it displays a 2 next to the smiley face until I read the message.  Whats this about?

from the help on the blackberry :
messages application >> help >> email message forwarding >> Reset a blocked message counter

it says to try this :

  1. in the device options, click Security Options
  2. Click Firewall.
  3. Highlight a message type.
  4. Press the Menu key.
  5. Click Reset Count or Reset All Counts.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008
My Device: Not Specified

Re: message recieved icon not going away - Blackberry messenger

No dice.  Still have the "1:smileyhappy:" icon
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Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008
My Device: Not Specified

Re: message recieved icon not going away - Blackberry messenger

bump

still there, can't get rid of it...

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Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008
My Device: Not Specified

Re: message recieved icon not going away - Blackberry messenger

nevermind, problem solved by removing and then reinstalling the battery.
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