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BlackBerry® Device software

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New Contributor
AkhonaShembe
Posts: 3
Registered: ‎06-11-2013
My Device: 9780
Accepted Solution

my software

Well my software had a problem, I took it to some fellows who fix cellphones, when I fetched it yesterday my bb appworld was deleted I tried to download it but it said" not compatible" what could be the problem?? I can't download mxit and other blackberry apps
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JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my software

Using your browser, go to www.blackberry.com/appworld and install from there.

 

If you continue to get this error, do a powered on, battery reboot and try again.




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New Contributor
AkhonaShembe
Posts: 3
Registered: ‎06-11-2013
My Device: 9780

Re: my software

Hello again, thank you so much, everything is back to normal now, my appworld is back and all my bbm contacts r back coz I had back up, now I'm having a problem with my screen, I don't know if my cellphone needs a new Lcd or what, wen I write massages I can't c them properlu its like my screen has cracks, plz help what should I do about this???
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JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my software

Does your screen have cracks in it?

What did the guy who repaired your device do to it?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
AkhonaShembe
Posts: 3
Registered: ‎06-11-2013
My Device: 9780

Re: my software

He told me that my software needed to be rebooted, so he inserted the cd in to his tower and used my cable to fix the software, so now wen I text someone I can't c wat I'm texting but I can read their massages, I took my phone back to him and he told me that I need to get a new lcd coz this one is damaged
Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my software


AkhonaShembe wrote:
 I took my phone back to him and he told me that I need to get a new lcd coz this one is damaged

Do you think he damaged the LCD screen?

 

That's not good, that's hardware that needs replacing.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.