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New Contributor
dawhalen
Posts: 5
Registered: ‎10-30-2008
My Device: 8830 (Verizon)
Accepted Solution

"Advanced Settings" missing! (Verizon Wireless)

The "Advanced Settings" option in BIS is missing... I'm not sure if this is an issue with just Verizon or what? It's missing in the regular desktop browser version and the mobile version. Verizon didn't know what was going on and referred me to BlackBerry.

 

Side Note: I have the $29.99 "Email and Web for BlackBerry."

 

Thanks for the help!

 

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: "Advanced Settings" missing! (Verizon Wireless)

Can you post a screenshot?
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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: "Advanced Settings" missing! (Verizon Wireless)

what is the email address that you have setup on BIS? pop/imap/gmail/owa/yahoo etc.?
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New Contributor
dawhalen
Posts: 5
Registered: ‎10-30-2008
My Device: 8830 (Verizon)

Re: "Advanced Settings" missing! (Verizon Wireless)

New Contributor
dawhalen
Posts: 5
Registered: ‎10-30-2008
My Device: 8830 (Verizon)

Re: "Advanced Settings" missing! (Verizon Wireless)

[ Edited ]

BBsingh wrote:
what is the email address that you have setup on BIS? pop/imap/gmail/owa/yahoo etc.?

 

The screenshot example is of Gmail, but the "Advanced Options" link is missing on all my email accounts: Gmail, AOL, and even my VZW BlackBerry.net account. 

Message Edited by dawhalen on 10-31-2008 03:24 PM
Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: "Advanced Settings" missing! (Verizon Wireless)

you will only see that option primarily for POP/IMAP/OWA accounts, not for gmail/yahoo/godaddy/blackberry addres, as these are on instant delivery with BB, so you dont get to modify anything.

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New Contributor
dawhalen
Posts: 5
Registered: ‎10-30-2008
My Device: 8830 (Verizon)

Re: "Advanced Settings" missing! (Verizon Wireless)


BBsingh wrote:

you will only see that option primarily for POP/IMAP/OWA accounts, not for gmail/yahoo/godaddy/blackberry addres, as these are on instant delivery with BB, so you dont get to modify anything.


I just noticed that "Advanced Options" disappeared from the BIS page last week. The option has been there since I bought the phone a year ago. It was available for my Gmail account (which is IMAP), as recently as a month ago when I checked last, that I'm positive of.

 

New Contributor
dawhalen
Posts: 5
Registered: ‎10-30-2008
My Device: 8830 (Verizon)

Re: "Advanced Settings" missing! (Verizon Wireless)

I deleted my email account and reset it up again and now the "Advanced Options" are there again. I'm not sure why they disappeared in the first place, but oh well.
Contributor
catwoman66
Posts: 16
Registered: ‎11-12-2009
My Device: 9900 - PlayBook 16gb

Re: "Advanced Settings" missing! (Verizon Wireless)

I have the same problem, deleted my gmail account, now I cannot re-add it, the "advanced option" button has gone, did anyone find a solution for this?