02-21-2012 05:14 PM
a friend give me his blackberry to upgrade the software, i did all the steps , now i'm stuck with this white screen showing "reload software: 507"
i tried to reload the software throw bb desktop , also by using Apploader , but it's not working,, it move to "recconect to JVM" and then the white screen pops
any solution for this white screen ?
02-22-2012 02:20 PM
If you get a 507, unplug your phone from BlackBerry Desktop Software, shut down the software, then try it again. The software is quite smart and if it can't detect a proper OS on the connected phone, it will ask you if you want to reload the OS.
But here's the catch: It doesn't always want to co-operate on the first try. I've had a phone or two that took me 3-4 attempts before it would connect and offer a reload of the OS. The secret is persistence. Please keep trying until it decides to give you what you're looking for.
I hope that helps you.
02-23-2012 05:59 AM