Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
wiyat
Posts: 14
Registered: ‎12-22-2008
My Device: Not Specified
Accepted Solution

All user can send and receive email except one

Hi

All

 

My name is Marco Antonio, and I has problem on my network, well let me explaint we has a Exchange server and blackerry server, well today all user can send a receive email on they blackberry devices except one, she only that can receive but dont send.

 

I need know what I need to do for fix it this situation.

 

Have a nice day..

 

Marco Antonio

Happy holidays

 

 

Please use plain text.
Forums Advisor I
bbinmyhart
Posts: 715
Registered: ‎07-02-2008
My Device: Z10
My Carrier: Fido

Re: All user can send and receive email except one

Was she ever able to send and receive? Before today I mean? If so, pull the battery and reboot device. If it does not work check Send As permission if it is missing.
Please use plain text.
Contributor
wiyat
Posts: 14
Registered: ‎12-22-2008
My Device: Not Specified

Re: All user can send and receive email except one

Thanks for your reply. The user used to be able to send and recieve. All of the sudden at the start of this week she send, however today I found that for some reason the BESAdmin security settings had gone from the AD.

Regards,
Marco
Please use plain text.
Forums Advisor I
bbinmyhart
Posts: 715
Registered: ‎07-02-2008
My Device: Z10
My Carrier: Fido

Re: All user can send and receive email except one

Is the user in a domain admin group?
Please use plain text.