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New Contributor
david_baker
Posts: 4
Registered: ‎11-09-2008
My Device: Not Specified

Allow incoming calls but disable outgoing via BES..


is it possible to disable outgoing calls only ( But allow incoming calls) on BlackBerry devices via a policy from the BES.
ANy help would be most appreciated...

 

David

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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Allow incoming calls but disable outgoing via BES..

The closest it to use: Firewall policy group > Restrict Outgoing Cellular Calls IT policy rule

 

You'll need BES 4.1.5 and HH OS 4.3 or >

 

BES IT Policy Reference Guide (page 88)

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New Contributor
david_baker
Posts: 4
Registered: ‎11-09-2008
My Device: Not Specified

Re: Allow incoming calls but disable outgoing via BES..

 

it didn't work, still users can make outgoing calls...!

we have BES v 4.1 sp4 and users have BlackBerry device smartphone 8300.

 

Your help is appreciated...

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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Allow incoming calls but disable outgoing via BES..


david_baker wrote:

 

it didn't work, still users can make outgoing calls...!

we have BES v 4.1 sp4 and users have BlackBerry device smartphone 8300.

 

Your help is appreciated...


Time to upgrade to SP5 and apply HH OS 4.3 or > ... get the newest for the 8300 series: http://www.blackberryforums.com/general-8300-series-discussion-curve/151848-latest-os-8300-v4-5-0-10...

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Super Contributor
tamrock777
Posts: 257
Registered: ‎05-02-2008
My Device: BB 8530/ 5.0.0.734 OS
My Carrier: Verizon

Re: Allow incoming calls but disable outgoing via BES..

Correct me if I'm wrong, but doesn't wiping and re-running the enterprise activation after updating an IT Policy work?
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Allow incoming calls but disable outgoing via BES..


tamrock777 wrote:
Correct me if I'm wrong, but doesn't wiping and re-running the enterprise activation after updating an IT Policy work?

Huh?  I don't understand what relevance of what you've stated here.

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Super Contributor
tamrock777
Posts: 257
Registered: ‎05-02-2008
My Device: BB 8530/ 5.0.0.734 OS
My Carrier: Verizon

Re: Allow incoming calls but disable outgoing via BES..

Andy, please see this thread that you actually posted on as well. The user was unable to disable his password even after changing the IT policy. I suggested that he wipe the BB and re-run the EA. He wrote back and said that it worked.

 

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryEnterpriseSolution&thread.i...

 

All I am saying is that in my experiences (changing a policy from Data Only to Voice/Data) we sometimes have to wipe and re-run the EA. I figured that would be of some relevance to the situation.

~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein
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Super Contributor
tamrock777
Posts: 257
Registered: ‎05-02-2008
My Device: BB 8530/ 5.0.0.734 OS
My Carrier: Verizon

Re: Allow incoming calls but disable outgoing via BES..

Ooops...I posted the wrong thread. It's actually:

 

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryEnterpriseSolution&thread.i...

~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Allow incoming calls but disable outgoing via BES..


tamrock777 wrote:

Andy, please see this thread that you actually posted on as well. The user was unable to disable his password even after changing the IT policy. I suggested that he wipe the BB and re-run the EA. He wrote back and said that it worked.

 

 

All I am saying is that in my experiences (changing a policy from Data Only to Voice/Data) we sometimes have to wipe and re-run the EA. I figured that would be of some relevance to the situation.


 

I just can't see how technologically the re-EA is the solution.  Did we ever get confirmation that the initial IT Policy change took?  I see what you're saying, I just can't agree that its a recommended procedure as it doesn't make sense with how BB interacts with a carriers network and RIMs NOC.

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