Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
train-wreck
Posts: 3
Registered: ‎10-21-2009
My Device: Bold
Accepted Solution

Allow non-admin access to BES

Hi,

I'm a BES admin running 4.1. We are reorganizing the IT department and switching to a Cisco landline option. Our current phone technician handles the analog phone system and cell phone accounts. We want to train her up and get her on the BES setting up Blackberries so we can keep her employed. Is it possible to give a regular user access to BES Manager without giving her access to local besadmin account or making her a domain admin?

Thanks

Guru III
knottyrope
Posts: 30,918
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Allow non-admin access to BES

You can with a remote manager and assign to a special group in BES.

 

You will need a full copy of BES with the same service pack level.

then install BES but choose other components for blackberry manager on her PC.

If on MSDE you will need to make it available remotely.

or

SQL will have the permissions once set up.

 

Read through the manual for more help setting it up.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
train-wreck
Posts: 3
Registered: ‎10-21-2009
My Device: Bold

Re: Allow non-admin access to BES

Thanks, I'm going to try setting it up now. 

New Contributor
train-wreck
Posts: 3
Registered: ‎10-21-2009
My Device: Bold

Re: Allow non-admin access to BES

It worked, thanks again.

Guru III
knottyrope
Posts: 30,918
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Allow non-admin access to BES

Glad to have helped out.

 

and...

 

Hi and welcome to the forums. :smileyvery-happy:


Enjoy your stay with us!

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V