07-10-2014 08:19 AM
i observed that our blackberry issues are having issues syncing mails. mails are no longer up to date and i keep getting lots of error with black berry router [SERVICE_RELAY_SESSION14227580:0x00E3DA28] Service transaction not found. SERVICESESSION_TAG=14164539}.
Blackberry messging agent error too equally do show up, sampel error is below
MAPIMailbox::Construct - LoadUnsinkableFolderEntryIDHashMaps (0x00000000) failed
my BES is 5.0.4 MR6, any idea what could be the cause?
do i need to do any update to MR7
i need help please
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
07-14-2014 10:15 AM
have you tried to reboot the server or restart the services?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V