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Visitor
ilorah
Posts: 1
Registered: ‎07-10-2014
My Device: BOLD 5

BLACKBERRY ROUTER ERROR 10000 & blackberry Messaging Agent error

hello team,

i observed that our blackberry issues are having issues syncing mails. mails are no longer up to date and i keep getting lots of error with black berry router   [SERVICE_RELAY_SESSION:smileyfrustrated:14227580:0x00E3DA28] Service transaction not found. SERVICESESSION_TAG=14164539}.

 

Blackberry messging agent error too equally do show up, sampel error is below

MAPIMailbox::Construct - LoadUnsinkableFolderEntryIDHashMaps (0x00000000) failed

 

my BES is 5.0.4 MR6, any idea what could be the cause?

 

do i need to do any update to MR7

i need help please

 

 

 

Guru III
knottyrope
Posts: 30,781
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BLACKBERRY ROUTER ERROR 10000 & blackberry Messaging Agent error

have you tried to reboot the server or restart the services?

 

 




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