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New Contributor
Arries1
Posts: 2
Registered: ‎10-30-2008
My Device: Not Specified

BlackBerry Controller Service

Hi Guys

 

It's my first message here. I can't start the 'BlackBerry controller' service. I have checked all the dependencies, logon details and everything, it seems to be perfectly alright. But it doesn't start the controller service. 

It gives the error code: 5003 when I'm trying to start the service.

My system consists on exchange 2003, BES 4.1.6.9  

 

your expert suggestions are highly appreciated.  

 

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Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008
My Device: Bold

Re: BlackBerry Controller Service

KB16001 - BlackBerry Controller service fails to start with error code 5003 after a restart of the s...

 

Post some data from your CTRL log file if you'd like more help.

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Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
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New Contributor
Arries1
Posts: 2
Registered: ‎10-30-2008
My Device: Not Specified

Re: BlackBerry Controller Service

Thanks Andy for your quick response. 

I have gone through this article before but the problem is there is no 'SysLogPort' such service under controler in Registry.

 

 

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Forums Veteran II
AndyDufresne
Posts: 2,745
Registered: ‎04-01-2008
My Device: Bold

Re: BlackBerry Controller Service

Care to post the entire CTRL log file?  Or ... If you'd like, zip up a set of the days logs and email it to BBAndyDufresne@gmail.com. Please also make sure to include a link to this thread so I know what the message is referencing / where to respond.

I'll post back any relevant content removing anything personally identifiable / confidential.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.