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Contributor
Posts: 13
Registered: ‎10-06-2009
My Device: Not Specified

Blackberry Calendar Sync issue.

Hi, I have an issue with one of my user, he is using Blackberry device for receiving mails.  We have Exchange 2003 and Blackberry Enterprise Server installed.User is able to send receive mails in both outlook and blackberry.But he has two calendars in outlook( English & German) and two calendars in Blackberry. When he make changes in outlook in sync properly but when he make any changes in blackberry it will goes to other calendar( means, he make changes in English calendar then it is sync with outlook German calendar and also he make changes in German calendar it is sync with outlook English calendar.)  So, please help me to get this sync issue resolved.  Thanks, Venkat

 

Guru III
Posts: 31,126
Registered: ‎06-25-2008
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I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Blackberry Calendar Sync issue.

What version CDO.DLL is installed on BES and exchange?

KB04912 - How to check if and where the CDO.dll file is registered on the BlackBerry Enterprise Serv...



Use search on Exchange to find it and dont forget to look at hidden files during your search.

 




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Contributor
Posts: 13
Registered: ‎10-06-2009
My Device: Not Specified

Re: Blackberry Calendar Sync issue.

Hi, I am using Blackberry Enterprise 4.1.6. I have problem with only one user, he is only using two calendars., while others are using only one calender.

 

Thanks,

 

Regards,

 

Venkat

Forums Advisor III
Posts: 1,078
Registered: ‎05-26-2008
My Device: 8300

Re: Blackberry Calendar Sync issue.

Blackberry handsets and servers only support one Calendar.

 

There is currently NO support for Two calendars.

 

There ARE ways to get two calendars on the handset (as you have discovered), but this is actually fudging the calendar program since the handset cant correctly handle two calendars...

 



Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq
Contributor
Posts: 13
Registered: ‎10-06-2009
My Device: Not Specified

Re: Blackberry Calendar Sync issue.

Hi,

 

Thanks for your response.

 

I know that it is possible to add multiple calenders and customize outlook as per our requirement but I am not sure about the BB. Will it replicate all subfolders of outlook?

 

As per your post, multiple calenders are not supported in BB. If yes., then i will inform the user that it is not possible to sync multiple calenders in BB.

 

If it possible to sync multiple calenders then what precaution needs to be taken while working and sync.

 

Thanks & Regards,

 

Venkat

MCP