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Contributor
boora
Posts: 13
Registered: ‎03-06-2012
My Device: 8900
My Carrier: Batelco

Blackberry calendar synching -OS 7

We are running  BES 5.0.4, and we have problem that Blackberry calendar  entries in bb device not synching with exchange outlook and vice versa and this is only with BB OS 7..  For OS 6 and below the calendar entries is synching on both way.

 

Any idea please.

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Forums Advisor I
freakinvibe
Posts: 607
Registered: ‎08-29-2008
My Device: Q10
My Carrier: Swisscom

Re: Blackberry calendar synching -OS 7

Please check the following on your OS 7 device:

- Go to Calendar
- Press the Menu key, choose "Options"
- Choose "Desktop" under the heading "Accounts"
- Check if "Wireless Synchronization" is ticked

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Contributor
boora
Posts: 13
Registered: ‎03-06-2012
My Device: 8900
My Carrier: Batelco

Re: Blackberry calendar synching -OS 7

Thanks for the reply, but the option is already ticked.

Any other suggestion please?

 

Thnaks.

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Forums Advisor I
freakinvibe
Posts: 607
Registered: ‎08-29-2008
My Device: Q10
My Carrier: Swisscom

Re: Blackberry calendar synching -OS 7

[ Edited ]

On the Administration Console, go to a user that is not working.

Click on the "Component Information" tab. Under the "Mail Information" heading, look at "Wireless calendar". Is that set to "Enabled"?

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Contributor
boora
Posts: 13
Registered: ‎03-06-2012
My Device: 8900
My Carrier: Batelco

Re: Blackberry calendar synching -OS 7

Thanks again, i just checked this and its also enabled.

Why the old OS is working fine and only OS 7 have the problem!! any idea?

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Forums Advisor I
freakinvibe
Posts: 607
Registered: ‎08-29-2008
My Device: Q10
My Carrier: Swisscom

Re: Blackberry calendar synching -OS 7

There is no real difference between OS6 or OS7 when it comes to calendar sync.

I guess all the other stuff is syncing well on OS7 devices? (Email, contacts, tasks, notes).

In the Administration Console, to to the user, click on the PIN and then click "Synchronize Calendar". Give it 15 minutes and check again.
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Contributor
boora
Posts: 13
Registered: ‎03-06-2012
My Device: 8900
My Carrier: Batelco

Re: Blackberry calendar synching -OS 7

Yes everthing else is synching well except calander.

I tried that and waited for 30 minute but with no luck.. same problem.

any other sol I should try? Ive searched a lot and I couldnt find any sol worked with me..Aperciate your help

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Guru III
knottyrope
Posts: 29,786
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry calendar synching -OS 7


Backup device then in Outlook

highlight calendar
goto file import/export
choose export to file
choose Persoanl folder pst, next
make sure calendar is highlighted and choose subfolders if you have them, next


save to desktop with a name you can remember, Finish
Click ok on screen popup

Go to view, arange by events
delete all entries.



 

KB04950 - How to reset the BlackBerry smartphone calendar application

 

 



close outlook and any word files, open outlook back up after 15 seconds.

Then
goto file import/export
import from another program or file, next
choose Persoanl folder pst, next
find the file and import
Choose highlight calendar and Finish
Change view back to what you want and try again.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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Contributor
boora
Posts: 13
Registered: ‎03-06-2012
My Device: 8900
My Carrier: Batelco

Re: Blackberry calendar synching -OS 7

It didn't work also. i tried all what do you suggested but no luck..

any more help plz..

thanks..

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Guru III
knottyrope
Posts: 29,786
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry calendar synching -OS 7

What version Exchange?

 

What version CDO.DLL is installed on BES?

KB04912 - How to check if and where the CDO.dll file is registered on the BlackBerry Enterprise Serv...



Use search *cdo.dll on Exchange to find it and dont forget to look at hidden files during your search. Right click and choose properties to find the version of CDO.DLL

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.