11-30-2012 07:02 AM - edited 11-30-2012 07:04 AM
I have two users who now only have their last 2 days of emails on his BB.. Every other users BBs are fine. Is there a setting on the blackberry I am missing? Is there a max emails in the inbox before this kind of behaviour starts.. I have checked the setting for keeping x days emails is set much higher than 30 days. They have not been newly activated, so I dont believe that this has been caused by a dodgy activation
They are both using different BBs, they are connecting via BES. As said though, other user are not affected.
I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
11-30-2012 04:09 PM
are the emails still in users inbox?
when you set to 30 days, the older messages do not get this setting applied only to the new ones
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008