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New Contributor
zubair
Posts: 7
Registered: ‎09-19-2008
My Device: Torch 9800
My Carrier: AT&T

Chat Logs from BlackBerry not showing up on Outlook

How do I enable the feature on BlackBerry Server or Communications Server to push the chat logs from BlackBerry handhelds to Outlook Conversation History Folder? OR This is not even possible!

Communications Server Standard 2007
BlackBerry Enterprise Server 4.16 SP 6
Outlook 2007
Communicator 2007
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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Chat Logs from BlackBerry not showing up on Outlook

BES does not log chat data.
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New Contributor
zubair
Posts: 7
Registered: ‎09-19-2008
My Device: Torch 9800
My Carrier: AT&T

Re: Chat Logs from BlackBerry not showing up on Outlook

Chat logs are there on the device and are archived by date. My question is how does this chat data go over to the Outlook Conversation History folder?
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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Chat Logs from BlackBerry not showing up on Outlook

the communication server should log this, which i am not sure how it will, but certainly BES does not

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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Chat Logs from BlackBerry not showing up on Outlook

Chats through PIN messaging can be logged but Enterprise Messenger chats are logged through the Enterprise Instant Messaging server (such as LCS / OCS / Sametime.)
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New Contributor
zubair
Posts: 7
Registered: ‎09-19-2008
My Device: Torch 9800
My Carrier: AT&T

Re: Chat Logs from BlackBerry not showing up on Outlook

My question again is Communicator chats that take place on the BB device can it show up on Outlook (Conversation History Folder) as it does for Communicator chats on the computer? If so where do I enable or activate this feature? Thanks 

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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Chat Logs from BlackBerry not showing up on Outlook

You'd probably be best looking for an answer to this on a communicator support forum.  This would have to be someone the OCS server does.
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If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Please use plain text.