Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
nickazphx
Posts: 1
Registered: ‎08-14-2008
My Device: Not Specified

Contacts not synchronizing between Domino and device

For roughly the past week, none of my users are receiving updates of contacts (whether adding a new contact or making changes to an existing one).  We are running Domino 8.01, BES 4.1.4.12.   Address book is set to copy both ways, with server winning on a conflict.  Until now, this solution has been working since March without issue.

 

The message below is showing up when a change is initiated from the "computer" side.   No message seems to appear when a change is made on the handheld device.   

 

08/14/2008 11:38:51 AM Document 127D26 does not have a body field (may be calendar or other non-message document). (Note item not found 0x0222)

 

Any help and/or ideas would be greatly appreciated.

 

Thanks

 

Nick

Contributor
jdeniau
Posts: 11
Registered: ‎08-08-2008
My Device: Not Specified

Re: Contacts not synchronizing between Domino and device

We are running 4.1.4.14 on BES and no problem (Servers are Domino 8.0.1 EN too), IBM tol m should be better to use BES 15 (SP 5) or SP6. But I cannot upgrade (using BES Express), and rim always give me a like for upgrading but I need a key ;-(
Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Contacts not synchronizing between Domino and device

Support for Domino 8 is added with BES 4.1 SP5

 

Give this a review: BlackBerry Enterprise Server for IBM Lotus Domino - Known Issues - IBM Lotus Domino Version 8

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Guru III
knottyrope
Posts: 30,921
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Contacts not synchronizing between Domino and device

[ Edited ]

If you are on express the latest ver 4.1.4 is all you have.

 

If you download SP6 and it asks for a key then you have BES Express or PRO.

 

4.1.6 is avail for upgrade for $$$$ which will convert to full Entrprise BES or you have to wait patiently for the service pack to be released some day.

Message Edited by knottyrope on 08-15-2008 09:48 AM

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V