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Contributor
requiem1114
Posts: 23
Registered: ‎10-04-2008
My Device: Not Specified
Accepted Solution

Create a folder under Inbox???!!!

Dear all,

 

Our company exploring the BES server now with 4.1.6 version with BB Curve now.

 

I find some problems, one of the problem is that, when email comes in from email to my outlook (inbox folder), everything is fine.

 

However, if I create a subfolder (called yahoo) under inbox, then create a rule, for instance, whatever email with .yahoo.com, it will automatically move to  subfolder (called yahoo).

 

At my BB Curve, I don't see any email at the subfolder (called yahoo), but I can see yahoo email at my outlook.

 

Strange thing is that if I move email to subfolder (called yahoo) instead of using the rule, then I can see the email at BB Curve.

 

Thanks

 

Ken 

Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Create a folder under Inbox???!!!

you have to setup folder redirection for BES to retrive emails from subfolders:

On device go to Messages Icon> Options.> Email settings > Push menu key 'Folder Redirection' and choose desired folders

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Contributor
requiem1114
Posts: 23
Registered: ‎10-04-2008
My Device: Not Specified

Re: Create a folder under Inbox???!!!

Thanks for quick respond.

 

I still have a little question regarding this issue.  The email go to the "subfolder" called yahoo now.  It seems that the email show up at both place at BB Curve (message and subfolder).  Is there anyway that email only show at subfolder instead of both place??

 

Is it possible??

 

Ken
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Create a folder under Inbox???!!!

On device go to Messages Icon> Options.> General Options Hide Filed Messages: change to yes.

 

 

 




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