12-20-2010 10:05 PM - edited 12-20-2010 10:07 PM
We have 2 BES server (1 in production and another 1 in DR) and both on BES 4.1.7 (recently upgraded from 4.1.5)
Happened after the failback from DR to Production last week whereas some users facing duplicate contact on the Blackberry Handheld (Bold 2 9700 and Curve 8310 & 8900).
When user delete the duplicated contact in the berry, it seems that other contact were deleted as well. User checked at outlook, contacts removed and unrecovered.
How to resolve this? any patch to execute?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
12-21-2010 09:34 AM
try this kb
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V