Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
NoPoYo
Posts: 2
Registered: ‎06-14-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

Hi, our company just moved from desktop manager to Enterprise server express.  Since that move, we are experiencing duplicate calendar items.  The only thing I've tried is going in to the calendar and clicking "Select Calendar" and unchecking default, and leaving Desktop, which I believe is the what enterprise uses.  However, when rebooting or as one user reports, when plugging into her pc to charge, the default calendar pops back up and we get the duplicates again.  Is there any way to alleviate this? 

Please use plain text.
Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

you need to uninstall desktop manager and install it with BES/work email and not BIS/personal.

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.
New Contributor
NoPoYo
Posts: 2
Registered: ‎06-14-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Re: Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

I have uninstalled Desktop manager but I don't understand "install it with bes"  I know that bes is Blackberry enterprise server but I really didn't have to install anything when we set up bes just some configuration stuff. 

Please use plain text.
Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

Desktop manager can be installed in two modes, personal and bussiness.

 

When user connects to a PC and syncs, it will sync direct to outlook via the personal way and cause you to have 2 calendars.

 

 

this should remove it

How to delete and reload the data in the Calendar application of a BlackBerry smartphone over the wi...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.