04-05-2012 08:16 PM
Hi! We just upgraqded to EX2010 and I upgraded the BES as well. But after the upgrades, 3 or 4 of my users are having an issue where the email address from a contact in their Exchange account, disappears from the BlackBerry. Is this a sync issue with the BES and Exchange? Has this happened to anyone else? Let me know. Thanks! Larry
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
04-06-2012 10:01 AM
What BES Version?
Have you looked in the sync logs?
Using CDO or EWS?
default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs
Also look in event veiwer to seef if any errors or warnings pertain to your issue
Please post back the log info minus personal info
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V