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New Developer
Wamou
Posts: 9
Registered: ‎07-02-2009
My Device: Not Specified
Accepted Solution

Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

Hi

 

So, I try to do a Push Data from Domino to the Device.

My first issue is that i can't realise the Activation Entreprise in the device.

 

My Bes have a Disconnect SRP statut, and i don't understand because my SRP keys seems to be invalid (when a try to validate in the Blackberry Server Configuration ) :smileysad:

Error :

"Invalid SRP Key or ID

Warning : Error occured while receving server ID from wireless network"

 

I have a Bes 4.1.6 Trial and i have properly enter the key of this trial version :smileywink:

I have check all step in this support : http://www.blackberry.com/btsc/viewContent.do?externalId=KB04186&sliceId=1 and everything looks OK :smileyhappy:

 

If you have any idears, let me know :smileywink:

Regards,

Wamou

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Guru III
knottyrope
Posts: 30,001
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

Download a new trial key and see if it fails also.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


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New Developer
Wamou
Posts: 9
Registered: ‎07-02-2009
My Device: Not Specified

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

Yep that it :smileywink:

 

SRP is now Connected and Activation Works fine:smileyhappy:

 

my first SRP was valid for 2 day ????

 

That's weird ^^

 

Thanks

Bye 

Wamou

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Guru III
knottyrope
Posts: 30,001
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

I have no idea why, did you download it a while ago?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Developer
Wamou
Posts: 9
Registered: ‎07-02-2009
My Device: Not Specified

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

Nop

I have dl this and install it 2 days ago :smileyvery-happy:

 

but that ok now it's work :smileyhappy:

 

Now, I try to realise that with the BB simulator from the BB JDE :smileyhappy:

I follow this :

http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/348583/796557/800738/800792/...

 

But the OTAFM failed and the process kill itself (after the creation of the new encryption key the simulator frezee :smileysad:)

 

My simulator is a  9530 BB.

 

Any help is welcome :smileywink:

tks

Regards,

Wamou

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New Developer
Wamou
Posts: 9
Registered: ‎07-02-2009
My Device: Not Specified

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

I have wipe my BB simulator, but the result is the same :smileysad:

 

That's the begin of the activation process :

 

 

Why the bes try to send a OTAFM notification if my wireless is turn off ???

 

Bye

Wamou 

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New Developer
Wamou
Posts: 9
Registered: ‎07-02-2009
My Device: Not Specified

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

So Even if the BB desktop Manager set the Pin of the simulator in the Bes User

I have Re Assign in the BB Manager --> Server --> User -->Assign Device --> device then OK (when the simulator is USB Connected)

 

That relaunch the activation Process and it's work for me now ^^

 

I hope that will be helpful for some of you :smileywink:

 

Bye 

Wamou

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Guru III
knottyrope
Posts: 30,001
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Enterprise Activation - Issue : SRP Statut Disconnect (key invalid???)

Thanks for sharing your solution.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.