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New Contributor
TeploukhovAA
Posts: 9
Registered: ‎07-28-2010
My Device: Not Specified

Error OpenMsgStore (0x8004011d) after migration to Exchange 2013

I deploy Exchange 2013 on Windows Server 2012 with 4 servers: 2 CAS and 2 MAilbox.
I migrated all mailbox to Exchange 2013.

Then I configure BES by article: http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB33406:
1. I installed BES 5.0 SP4 MR4
2. I updated CDO.DLL to version 6.5.8309.0/08.03.0.8309.00
3. I configured the BlackBerry Enterprise Server to leverage RPC/HTTP for Microsoft Exchange Server 2013
4. I run command: traittool.exe -global -trait EWSUserAvailabilityAccess -set EWS

When I restarted BES in MAGT-log there are errors:

[30054] (07/26 15:36:25.159):{0x1834} Starting Message System
[30055] (07/26 15:36:25.160):{0x1834} Using MAPI profile BlackBerryServer
[40206] (07/26 15:36:25.162):{0x1834} MailboxManager::smileyfrustrated:ubsystemInitialize - Using MAPI profile 'BlackBerryServer'
[40113] (07/26 15:36:25.165):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66390003) Value=1
[30032] (07/26 15:36:25.166):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:25.166):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=6
[20137] (07/26 15:36:25.987):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:25.992):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:25.992):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=32774
[20137] (07/26 15:36:26.815):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:26.820):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:26.821):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=6
[20137] (07/26 15:36:27.635):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:27.639):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:27.639):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=32774
[20137] (07/26 15:36:28.462):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:28.468):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:28.468):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=6
[20137] (07/26 15:36:29.280):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:29.288):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:29.288):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=32774
[20137] (07/26 15:36:30.097):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:30.925):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[20137] (07/26 15:36:31.826):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:31.831):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:31.831):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=6
[20137] (07/26 15:36:32.657):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:32.664):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:32.664):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=32774
[20137] (07/26 15:36:33.468):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:33.474):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:33.475):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=6
[20137] (07/26 15:36:34.468):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:34.478):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:34.478):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=32774
[20137] (07/26 15:36:35.283):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[30032] (07/26 15:36:35.289):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrGetOneProp(BlackBerryServer_Agent1,0x66190003) (0x8004010f)
[40113] (07/26 15:36:35.290):{0x1834} MailboxManager::smileyfrustrated:etProfileProp - HrSetOneProp(BlackBerryServer_Agent1,0x66040003) Value=6
[20137] (07/26 15:36:36.106):{0x1834} MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)
[20137] (07/26 15:36:36.117):{0x1834} MailboxManager::smileyfrustrated:ubsystemInitialize - OpenMsgStore (0x8004011d)
[30000] (07/26 15:36:36.118):{0x1834} [ENV] MAPI32.DLL: C:\Windows\system32\MAPI32.dll, Version: 1.0.2536.0
[30000] (07/26 15:36:36.119):{0x1834} [ENV] CDO.DLL: C:\Program Files (x86)\ExchangeMapi\\cdo.dll, Version: 6.5.8309.0
[30000] (07/26 15:36:36.120):{0x1834} [ENV] Microsoft Management Console (MMC): C:\Windows\system32\mmc.exe, Version: 6.0.6002.18005
[30000] (07/26 15:36:36.120):{0x1834} [ENV] Failed to read 001e6602 reg value from the BlackBerry MAPI profile.
[30000] (07/26 15:36:36.120):{0x1834} [ENV] BlackBerry Mailbox Agent 1 - BESX Version 5.0.4.32

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New Member
chrisfraser
Posts: 1
Registered: ‎07-29-2013
My Device: NA
My Carrier: NA

Re: Error OpenMsgStore (0x8004011d) after migration to Exchange 2013

We had this issue, I created a public folder mailbox then it all worked ok

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New Contributor
TeploukhovAA
Posts: 9
Registered: ‎07-28-2010
My Device: Not Specified

Re: Error OpenMsgStore (0x8004011d) after migration to Exchange 2013

Hello chrisfraser!

 

Thank you for answer.

 

Before migration to Exchange 2013 there are no Public folder.

I create public folder mailbox, then reboot BES,but there is same errors.

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