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New Contributor
fl4tjm
Posts: 2
Registered: ‎08-01-2008
My Device: Not Specified

How do I Assign a new Blackberry Device to an Existing BES User

Ihave a user that has a upgraded to a new BlackBerry and am trying to figure out how to assign the new device to his user profile in the BES Administration. Can I do this without removing and recreating the user account?
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: How do I Assign a new Blackberry Device to an Existing BES User

1) Make sure the device has a proper BlackBerry Enterprise data plan

2) Launch the BlackBerry Manager and set an Enterprise Activation password

3) Perform an Enterprise Activation on the new device

 

The old device will be "disconnected" as the new device activates.

 

No need to remove / re-add user.

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New Contributor
fl4tjm
Posts: 2
Registered: ‎08-01-2008
My Device: Not Specified

Re: How do I Assign a new Blackberry Device to an Existing BES User

Thanks for the reply....looks like he is all set now
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