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New Contributor
anded
Posts: 5
Registered: ‎01-23-2009
My Device: Not Specified
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How to stop a user sending and receiving emails from their Blackberry?

We've been asked to look into disabling a user's blackberry, we want to stop them sending or receiving, but still allow them to use all the other phone functions?

 

I had a look at our BES (ver 4.0.4.3) and found in the 'Handheld Software Configuration' a Application policy 'Message Access' that will prevent the user sending or receiving emails. But i'm not sure how to setup this policy so i can apply it to the phone?

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Guru III
knottyrope
Posts: 30,353
Registered: ‎06-25-2008
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Re: How to stop a user sending and receiving emails from their Blackberry?

could just remove them from the BES or are you running apps on it.

 

 

 




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New Contributor
anded
Posts: 5
Registered: ‎01-23-2009
My Device: Not Specified

Re: How to stop a user sending and receiving emails from their Blackberry?

[ Edited ]

Thanks for the reply

 

No were are not running any app's on the device. We just need to prevent them from sending and receiving emails. So will removing them from the Bes do this ? but still allow them to use the phone?

Message Edited by anded on 01-23-2009 03:12 PM
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Forums Veteran I
bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: How to stop a user sending and receiving emails from their Blackberry?

You could also just disable the user incase your planning on using them again, that why you don't have to re-activate them.
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