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New Contributor
Posts: 8
Registered: ‎09-09-2008
My Device: Not Specified

Re: I have 2 users that traveled out of the state yesterday and cannot receive email

I deleted the account on BES and recreated it. I called and gave them the steps to activate the device and they said it didn't activate. Server not responding!
They have tried 3 times now.
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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: I have 2 users that traveled out of the state yesterday and cannot receive email

have you read through the EA Troubleshooting thread?
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