Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Developer
BastianW
Posts: 51
Registered: ‎04-04-2008
My Device: BlackBerry
My Carrier: Vodafone

Lotus Notes & Encrypted ToDos and Calendar entrys will not work on BB

Hello together,

 

since we roll out BlackBerry in our enviroment we have a problem that encrypted Calendar entrys and ToDos couldn´t be read on the BlackBerry.

 

It seamed this is a Bug in the Blackberry Software, because I can reproduce it in some customer enviroments. Have somebody the same problem? 

 

regards

 

Bastian 

Bastian W.
Please use plain text.
BlackBerry Technical Advisor (Retired)
DAJE_ROMA
Posts: 2
Registered: ‎03-31-2008
My Device: Not Specified

Re: Lotus Notes & Encrypted ToDos and Calendar entrys will not work on BB

[ Edited ]

Hello Bastian and welcome to the BlackBerry Support Community forums!

 

The inability to read ToDos or bodies of a calendar entry that have been Native Notes Encrypted (NNE) has been reported to our development team. There is a workaround in place in the meantime and full details of this can be found in KB article KB15350 - "Encrypted tasks and calendar items cannot be displayed on the BlackBerry smartphone". To find this article, please click on the above "Support & Services" link at the top of this forum and enter the KB15350 to view this article.

 

Thanks and let us know if this has been helpful

 

Message Edited by DAJE_ROMA on 04-09-2008 10:37 AM
Please use plain text.
Developer
BastianW
Posts: 51
Registered: ‎04-04-2008
My Device: BlackBerry
My Carrier: Vodafone

Re: Lotus Notes & Encrypted ToDos and Calendar entrys will not work on BB

Hello DAJE_ROMA,

 

thanks for the KB... but this workaround isn´t working for me... I just checked this with 5-6 from my BB user and they all said the same: "Workaround isn´t working"... :-(

 

And I know that this a known issue, but it exist since 1-2 years now :-( 

Bastian W.
Please use plain text.