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New Contributor
M_sunrain
Posts: 4
Registered: ‎09-20-2013
My Device: n/a
Accepted Solution

MAPI/CDO installation erro on BES

Hello,

I am new to this forum. Let me know if my question is not related to this forum.

 

We are in phase of Transition from Exchange 2003 to Exchange 2010. Will co-exist 2003 and 2010 

 

Exchange 2010 has been installed.

 

I am following the link of blackberry KB22601

 

We have 1 BES v5.0.3

 

Task 2 (KB15779) of the above KB states to update MAPI/CDO on BES.

 

But in our BES;

1) No MAPI/CDO is available in Add/Remove programs on BES. So I guess it is not installed.

2) I can see CDO.DLL is manually registered on BES by followng KB 02937.

 

3) During MAPI/CDO installation I get below error

"Messaging API and Collaboration Data Objects 1.2.1 can not be installed with this version of Microsoft Exchange"

 

My question is how to solve this?

Since CDO.DLL is manually registered, my only option

1) Is to remove/uninstall Exchange system manager from BES and then reinstall MAPI/CDO?

If yes, then what are the steps to remove ESM from BES.

 

2) Do I need to reinstall ESM AGAIN on BES?

 

Appreciate your help in advance

 

Thanks,

M_Sunrain

 

 

New Contributor
M_sunrain
Posts: 4
Registered: ‎09-20-2013
My Device: n/a

Re: MAPI/CDO installation erro on BES

Any reply please....thanks.

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: MAPI/CDO installation erro on BES

If BES is istalled on separate server

stop all BES services while logged in as BESAdmin

uninstall ESM

install MAPI CDO

reboot and stop all BES serices and re create MAPI profile

How to recreate the BlackBerry Enterprise Server MAPI profile   

Start BES services

 

If BES is installed on Exchange please reply back

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
M_sunrain
Posts: 4
Registered: ‎09-20-2013
My Device: n/a

Re: MAPI/CDO installation erro on BES

Thanks, but I am still getting that same error after following those steps.

 

Please suggest.

New Contributor
M_sunrain
Posts: 4
Registered: ‎09-20-2013
My Device: n/a

Re: MAPI/CDO installation erro on BES

Thanks, it worked. My fault, I was selecting "Change" and "Remove" while uninstalling Exchange system manager. But actually "Remove" and "Remove" should be selected.

 

All worked.

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: MAPI/CDO installation erro on BES

glad to hear your doing better

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V