Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
John1965
Posts: 14
Registered: ‎11-07-2008
My Device: Not Specified

Professional Software Filters

I am new to BB professional software. I am looking for the correct way to apply filters to my email. I am getting tons of junk emails. I would like to set my filters to allow certain domains. Please advise.

 

thanks

 

JOHN

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Professional Software Filters

Do you want to filter the mail that makes it to just your BlackBerry, or do you want to prevent the mail from ever making it to your email inbox?
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
John1965
Posts: 14
Registered: ‎11-07-2008
My Device: Not Specified

Re: Professional Software Filters

I want to keep it from going to my blackberry device. However, I might be interested in the second option. Please advise.

 

thanks

 

JOHN

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Professional Software Filters

If you want to filter mail coming to your device, go to Messages > Options > Email Filters

 

If you'd like to filter mail coming to your mailbox use Outlook to create rules ... which will also prevent items from reaching your BlackBerry depending on how you have folder redirection setup.  You could also have rules setup on your mail server to filter spam too; but your email admin would do that.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
John1965
Posts: 14
Registered: ‎11-07-2008
My Device: Not Specified

Re: Professional Software Filters

When you say go to messages, options, filters, is that on the device? I don't see that option on the bold.

 

I tried setting up filters on blackberry manager on my server for professional software but it seems very complicated. any documents i can reference?

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Professional Software Filters

KB05095 - Configure message filters
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
John1965
Posts: 14
Registered: ‎11-07-2008
My Device: Not Specified

Re: Professional Software Filters

thank you for the information. I will work on setting up filters. Do you have any recommendations on the best way to minimize the amount of junk emails? When I use the internet service prior to the professional software, I set up my filters to allow only certain email names to come thru. Is it possible to do that on this services as well?
Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Professional Software Filters

The best way to minimize junk email is to manage it at the server level before it has a chance to make it to your inbox.  Your email administrator should be able to set all of this up for you.

 

You can set your default rule to not send email to handheld, and then create rules to have it send messages that only meet those rules.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/