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New Contributor
yoyolut
Posts: 2
Registered: ‎09-18-2008
My Device: Not Specified

Read Receipt Conflict

Hi Everybody !

 

I have a problem With a mail box which use BlackBerry.

 

The problem :

 

A lot of read receipt (Just Read Receipt !) is received as "conflict" : two three or more read receipt are in the Mailbox at the same time. So i get a conflict message in the mailbox and i can't delete the item before i chose the correct item in the list of conflict items.

 

Configuration

 

Outlook 2007

Exchange 2003 with the laste update

Black berry Enterprise server 4.0 With the Service Pack 7 (I downloaded the update after I got the probleme... I hoped this update could fix the bug...)

 

I see that some other people had the same problem, but I can't see any solution, But all the people had a Blackberry...

 

Have a nice Day,

Yo

 

PS : Sorry for my english... it's not my natural language...

Contributor
buzuku
Posts: 38
Registered: ‎09-09-2008
My Device: Not Specified

Re: Read Receipt Conflict

If your users are use using a POP3 account, this problem occurs often. Try taking the book mark off by those clients. This is not a BB problem, but Exchange and Outlook problem.
New Contributor
yoyolut
Posts: 2
Registered: ‎09-18-2008
My Device: Not Specified

Re: Read Receipt Conflict

Thank you Buzuku,

 

The user don't use POP3 server. I will try to desactive the option in exchange account.

 

Whats is the Book Mark ? The IE BookMark ?

 

Have a nice day,

Yo