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New Contributor
Claytond
Posts: 5
Registered: ‎12-10-2013
My Device: 9320
My Carrier: Vodafone

Twitter services currently unavailable- BES 5.0.4

Hi,

 

I'm administrator for BES and trying to enable twitter on handsets for users.

I've changed the IT policy by setting "Disable Public Social Networking Applications" to "No".

The message on the handset simply says 'Twitter services are currently unavilable'.

I'm suspecting there may be a setting needing to be changed with the MDS but I cannot find any information on this.

Any help gratefully received.

Thanks.

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Guru III
knottyrope
Posts: 29,932
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Twitter services currently unavailable- BES 5.0.4

are you using a proxy?

Can you surf the web from BES?

is the new policy sent and applied, it does not go out automatically and can take hours unless you force it

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
Claytond
Posts: 5
Registered: ‎12-10-2013
My Device: 9320
My Carrier: Vodafone

Re: Twitter services currently unavailable- BES 5.0.4

We do use a proxy to get out to the web.

You can't browse the web from the BES servers directly, but users can browse the web using their handsets (via the MDS I assume).

I can see on a users handset the IT Policy is resolved correctly.

 

Thanks for your reply.

 

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Guru III
knottyrope
Posts: 29,932
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Twitter services currently unavailable- BES 5.0.4


Claytond wrote:

We do use a proxy to get out to the web.

You can't browse the web from the BES servers directly, but users can browse the web using their handsets (via the MDS I assume).

I can see on a users handset the IT Policy is resolved correctly.

 

Thanks for your reply.

 


OS 6 and 7 will gt internet acccess via carrier first unless you are forcing it all through BES via MDS CS

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.
New Contributor
Claytond
Posts: 5
Registered: ‎12-10-2013
My Device: 9320
My Carrier: Vodafone

Re: Twitter services currently unavailable- BES 5.0.4

Are you confusing this with a BIS account?

Web traffic goes through our MDS for our BES users no matter which OS they are running.

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New Member
Kamli02
Posts: 1
Registered: ‎05-24-2014
My Device: Z10
My Carrier: 9978183289

Re: Twitter services currently unavailable- BES 5.0.4

I got an error profile editing is currently unavailable in Twitterwhen I try to edit my profile.

 

Twitter: Profile Editing Is Currently Unavailable [Solved]

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Forums Advisor I
freakinvibe
Posts: 625
Registered: ‎08-29-2008
My Device: Q10
My Carrier: Swisscom

Re: Twitter services currently unavailable- BES 5.0.4

'Twitter services are currently unavilable'. means it can't reach Twitter. Twitter through MDS never worked for me, you have to allow users to go to the Internet directly.
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