Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
dubel
Posts: 1
Registered: ‎10-07-2009
My Device: Not Specified

Upgrade devices message appears everytime I open BES ~ Annoyance

Status Message:  No Devices Available for upgrade that meet the criteria specified.

 

I have to click through this everytime I open BES (4.1) or click on the BlackBerry Domain. BES works as it should but it's just an annoyance.  I'm not sure what changed or if anything was specified but I can't locate how to turn this off.  I've checked all the Upgrades tabs and they have been cleared.  Any ideas?

 

Thanks in advance!

Guru III
knottyrope
Posts: 30,773
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrade devices message appears everytime I open BES ~ Annoyance

I have not seen that one.

 

Does the same thing happen with a remote Manger as well.

Dont sweat it if you dont use remote. Just curious if it is in the database or maybe the interface causeing it.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V