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New Contributor
xpac
Posts: 3
Registered: ‎04-03-2013
My Device: 7100T
My Carrier: Verizon

Where does BES get its messaging server info from??

(I posted this in the other BES forum but so far haven't had any replies)  

 

Having a strange occurence after our BES administrator installed some patches last week on the BES (we're running BES 5.0.3 in conjunction with Exchange 2010).  After the patches, several BB users are broken - the culprit appears to be the messaging server.  The following occurs when he tries to look up one of the failed user's accounts:

 

Messaging server:
/o=MyOrganization/ou=Exchange Administrative Group (OurExchangeAdminGroup)/cn=Configuration/cn=Servers/cn=WRONGSERVER/cn=Microsoft Private MDB
 
The WRONGSERVER I mention abover refers to a server that was removed from operation before I started working here (it does still exist as a disabled AD object).  Furthermore, I've been told that server was never an exchange server to begin with.  Either way, how do I figure out where the BES is getting this erroneous information, and more importantly how do I fix it.  Digging around a bit I've found the WRONGSERVER listed as a legacyexchangedn value, just not sure how this all fits together.
 
Since our BES servers are virtualized our temporary fix was to revert back to the snapshot we took prior to patching, but obviously I'd like to come up with a more permanent fix.

 

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Where does BES get its messaging server info from??

ansered here, please dont post in all sections

http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/Where-does-BES-5-0-3-gets-it...

 




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New Contributor
xpac
Posts: 3
Registered: ‎04-03-2013
My Device: 7100T
My Carrier: Verizon

Re: Where does BES get its messaging server info from??

Ok thanks!

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