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New Contributor
japperma
Posts: 6
Registered: ‎09-03-2008
My Device: Not Specified
Accepted Solution

Windows Live Messenger on BES 4.1.6

Hi there,

 

I have a Pearl 8130 with OS 4.5.0.51 and Windows Live Messenger installed.

When I fire it up, I get the remark: "Service not enabled for this handheld"

 

As it turns out, you need to modify the Service Book for this to be enabled.

 

I am connected against a Blackberry Enterprise Server 4.1 SP6 for which I happen to be the administrator.

 

Can somebody now explain me in easy steps:

 

- how do I modify the Service Book on a BES-server

- what do I have to add to allow WLM to run

 

Thx!

 

--

Jody Appermans

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Windows Live Messenger on BES 4.1.6

Who is your carrier?
------------------------------
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Get busy living, or get busy dying.

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New Contributor
japperma
Posts: 6
Registered: ‎09-03-2008
My Device: Not Specified

Re: Windows Live Messenger on BES 4.1.6

Proximus , Belgium (a Vodafone subsidiary)

 

But is this important since I maintain my proper BES and I am not connected through BIS?

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Windows Live Messenger on BES 4.1.6

Login to your BIS site and resend service books.

 

You need to have a service book (delivered through your carriers connection; not your BES) to use WLM.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
japperma
Posts: 6
Registered: ‎09-03-2008
My Device: Not Specified

Re: Windows Live Messenger on BES 4.1.6

I don't have a BIS site?

Where can I find this?

 

I can only see in my BES a 'resend Service Book' option.

 

Also, I have read on multiple forums that the administrator of the BES should activate it.

But never a manual on how to do so..

 

--

Jody Appermans

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Windows Live Messenger on BES 4.1.6

https://bis.eu.blackberry.com/html?brand=proximus
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
japperma
Posts: 6
Registered: ‎09-03-2008
My Device: Not Specified

Re: Windows Live Messenger on BES 4.1.6

That site is asking for a login.

Where can I create one?

 

(it's only for existing customers)

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Windows Live Messenger on BES 4.1.6

Contact your carrier.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
japperma
Posts: 6
Registered: ‎09-03-2008
My Device: Not Specified

Re: Windows Live Messenger on BES 4.1.6

Ok.

 

will the BIS not conflict with the BES?

 

I cannot have my cell phone connected to both BIS and BES, can I?

Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Windows Live Messenger on BES 4.1.6

All BlackBerry handhelds support BIS + BES at the same time.  While functionality can be limited to certain degrees through the use of IT Policy; both can work together.

 

For example:  I have my device on a BES and have integrated several email accounts through BIS so I can get personal and work email on the same device

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/