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NRC
New Contributor
NRC
Posts: 5
Registered: ‎12-19-2012
My Device: 9800

can't open options

Hi,

We have a BB Enterprise here and now a problem with only one 8600.

On this device we can't open 'Mobile Network Options'.

If we click it, nothing happens.

We have it wiped two times. From the Enterprise server is only the default rule pushed.

Any suggestion how to fix this?

 

Regards

Florian

 

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Guru III
knottyrope
Posts: 30,585
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: can't open options

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.

 




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