07-27-2009 06:32 AM
I have already set the "Hide Filed Messages" to YES.
If anyone has any suggestions that would be greatly appreciated!
07-27-2009 09:28 AM
What mail server version?
Do you have hard deletes enabled on BES?
07-27-2009 10:18 AM - edited 07-27-2009 10:20 AM
you need to turn it to true.
Email message not deleted after email reconciliation
07-27-2009 10:36 AM
Unfortunately this didn't solve the problem. I tried moving an email to a folder outside of my mailbox and it still remains on my blackberry.
Not sure if this is a case of just having to wait for it to fully sync, but its been about 15 / 20 minutes and its still sitting there on my blackberry.
07-29-2009 02:57 AM
Sorry, cant be done.
The email arrives in the inbox.
The user moves it to a non-standard folder.
Now the BES cant access the other folder as it doesnt have access and as such cant reconcile the message against the BBmessage id. Thus the email remains on the BB (it isnt about to delete emails it cant find!