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New Contributor
Posts: 4
Registered: ‎04-29-2012
My Device: 9000
My Carrier: STC

how to edit the policy

[ Edited ]

Can you help me, how to edit the policy; from when roaming syncing must be done manually to automatic sync while roaming.  is there any way to do that? we are using exchange 2007. 

 

 

 

 

Subject Title edited to reflect new topic.

Hall of Famer II
Posts: 52,342
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: how to edit the policy

[ Edited ]

arafeeqvk wrote:

Can you help me, how to edit the policy; from when roaming syncing must be done manually to automatic sync while roaming.  is there any way to do that? we are using exchange 2007. 


Hello,

 

If you are the BES admin, you edit it on BES. If you are not the BES admin, you need to talk to your BES admin and make your request. There is no ability to edit the policy on the device itself, only from the BES console.

 

Good luck!




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New Contributor
Posts: 4
Registered: ‎04-29-2012
My Device: 9000
My Carrier: STC

Re: how to edit the policy

[ Edited ]

Thanks a lot..

 

I have configured Activesync mail on Blackberry Q10.. the issue only the emails are not receiving while roaming..

So we can not configure the policy in the device automatic sync while roaming..? we are using BES v.5.1. this is not support BB Q10...

So is there any way to sync email automatically while roaming. (We are using BES package on SIM)

Hall of Famer II
Posts: 52,342
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: how to edit the policy

[ Edited ]

I am guessing that you are the BES admin? You've not quite stated that clearly, but that's what I will guess. As such, I will ask that your portions of this thread be moved to the BES section of this site...this section is the end user section.

Stand by...




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4   Display/Scan Bar Code
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Guru III
Posts: 31,513
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: how to edit the policy

There might be an active sync policy that prevents data while roaming. There is on 2010 but i have never used 2007

 




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