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Posts: 14
Registered: ‎07-21-2009
My Device: Not Specified
Accepted Solution

install Desktop Manager with BES option, phone stop receive e-mails & browsing

[ Edited ]

I have the same problem ... for long time i have resiving e-mails from gmail account. My Desktop Manager was installed with the BES option and the phone was ok receiveing e-mails, brwosing around and ....  i format my pc ( even i think there is nothing wrong with that ) i install Desktop Manager with BES option again and for no reason the phone stop receive e-mails stop brwosing ... but i can send e-mails .... the only way to receive e-mails is, if im connecting to the wi-fi hotspot ... ??


PLS help Smiley Frustrated



Excuse me for my poor english ! Smiley Happy

Thanks in advanced!

Guru III
Posts: 32,011
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: install Desktop Manager with BES option, phone stop receive e-mails & browsing

Are you on a BES server? if yes please talk to your BES admin.


If no then you need to reinstall Desktop manage with BIS support.


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