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New Contributor
Posts: 4
Registered: ‎09-02-2008
My Device: Not Specified

restore emails to a new device

We have changed device and restored all data wirelessly with BES. All good except older emails. We have 4 months of emails on the previous handheld ( approx 5000 emails) and now only about 25 were restored to the new device. How to fix this?

Change was done from Curve to Bold.

 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: restore emails to a new device

Not possible to get them all back unless you backup the old HH and restore them.

 

That said, with BES 4.1 SP5 and HH OS 4.5 of above (which a bold is), you can perform a remote email search.

 

If you want to increase the pre-population done on the HH when activating read my post in this thread on email pre-population

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