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New Contributor
robinIG
Posts: 7
Registered: ‎11-09-2010
My Device: blackberry 8900

unknownhostexception via MDS connection

We have an application that some users are running via MDS 4.x and MDS 5.x. The application attempts to connect to some end points via HTTPS but the users MDS cannot resolve the host names and this causes an unknownhostexception in the app.

 

Is this something a BES admin can fix if we provide the host names and IP addresses? Having browsed the forum I am not sure if admins can configure hostname-to-IP lookups.

 

Any advice as to how to get MDS-based users connecting to the end points would be appreciated - we want to provide instructions to our users (or their admins) to get them running.

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: unknownhostexception via MDS connection

if it is an external domain that you need to access internal, you have to ad that site in DNS to point to correct servers.

 

another issue is when users are not using the BlackBerry browser as default, this is the only browser you can do this too.

 




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