10-10-2012 03:23 PM
I have an issue with a user using BES Express after installing when he receives emails in HTML format he will either reply or forward the emails including back to himself. On the BB the emails look fine but when in outlook it looks like the font changes. I deleted his Blackberry User account on the BES server and when using BIS everything seems fine as soon as I recreate the account the font again changes in Outlook, does anyone have any ideas as to what may be causing this.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
10-11-2012 12:07 PM
BES has to use a font for HTML replies and this can not be changed on the BES.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V