BlackBerry® Enterprise Server Version 5.0

[worb68]

been to BBC mobile web page and no images

refreshed the page and no images

went to our intranet page and authenticated myself (we have to do that - although that is a BES request)

went to bbc mobile and have images

Interesting!!

[Alex_C]

did you enter besadmin user and pw to the proxy mapping for http(s) over proxy and allowed besadmin to use the proxy?

[drundle]

not entirely sure about that yet.

thats where i want to start though.  def something with the proxy auth

update asap

[worb68]

Thats what I have set.  Ive also copied the settings from my BES 4.1.7 server.

From the server desktop I can get to all sites with images.

[worb68]

weve done some more testing, if you hit a website from your device we have no images.  Our ISA 2006 server sees the connection as anonymous.  go to our intranet page and authenticate to connect and then back on the device and connect to same website before that had no images and it connects with images now.  ISA still sees it as anonymous though.

Is there a way to configure BES 5 to connect using the MDS service as the actual user?  This would also help us as currently we cannot track where users are going as it sees the IP only\BES Service account and not the actual user account.  Our websense filtering software though blocks URLS though for users under the BES account.

Any thoughts?

[drundle]

Same here currently.

For that you would need to remove besadmin user name and password from proxc settings and also enable http authentication support.  by doing this though users are gonna get prompted to authenticate at the set timeout period.

Cant see a way of auto authentication using AD credentials but this would be ideal.  Still looking

[worb68]

Hello,

Logged another call with RIM on Friday and finally got someone that would listen and understand the issue.  It got escalated to level 2 and voila we have the following appear today:

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB29850

Ive had to request the file from RIM for this as it is not easy to extract the file from MR5 and will test next Monday as Im off the rest of the week.  If anyone else manges to test this and get it working let me know but I suspect if they fix this MR7 may appear soon.

Hope this helps.

[drundle]

Went with the pac file option.  Works great.

Many thanks for your help

[Alex_C]

Thanks for this post, worb!
Having a maintenance window on Friday with MR6.
This will probably same us mcuh time!
Much appreciated!!

[worb68]

I went with the MR5 file obtianed from RIM  and it has worked fine.

Pleased that is now fixed.