BlackBerry® Enterprise Server Version 5.0

[avinnie]

When trying to refresh available users from the company directory, I get the following error:

The user list from the company directory cannot be refreshed because a mailstore server is not running

I have tried manually starting mailstore, but it immediately shuts down saying that it has nothing to do?

Here is a the last few lines of the MAST log:

[30000] (04/16 15:05:16.989):{0x36C0} [ENV] Running Process: BlackBerryMailStoreSrvr.exe, ID: 12936
[40000] (04/16 15:05:17.005):{0x36C0} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[30000] (04/16 15:05:17.146):{0x11E0} [ENV] BlackBerryMailstoreSrvr Version 5.0.1.32
[30000] (04/16 15:05:17.146):{0x11E0} [ENV] BES Service Name: BlackBerry Mail Store Service
[30000] (04/16 15:05:17.177):{0x11E0} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 5.0.1.4
[30000] (04/16 15:05:17.177):{0x11E0} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (04/16 15:05:17.192):{0x11E0} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion

\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 5.0.1.38
[30000] (04/16 15:05:17.192):{0x11E0} [ENV] BlackBerry Database Consistency Service: NOT FOUND
[30000] (04/16 15:05:17.208):{0x11E0} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryPolicyServer.exe, Version: 5.0.1.30
[30000] (04/16 15:05:17.271):{0x11E0} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 5.0.1.32
[30000] (04/16 15:05:17.474):{0x11E0} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 5.0.1.4
[30000] (04/16 15:05:17.505):{0x11E0} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 5.0.1.34
[30000] (04/16 15:05:17.521):{0x11E0} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 5.0.1.30
[30000] (04/16 15:05:17.521):{0x11E0} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 5.0.1.33
[45060] (04/16 15:05:17.521):{0x11E0} {ConnectionPool::ValidatePool}: Pool is not initialized
[30000] (04/16 15:05:19.739):{0x11E0} [ENV] [DB] SQLServer hostname: CR1\BLACKBERRY, Database name: BESMgmt
[55005] (04/16 15:05:19.739):{0x11E0} Starting BlackBerry Mailstore server [ComputerName] - Version 5.0.1.32
[30221] (04/16 15:05:19.974):{0x11E0} BES Cryptographic Kernel module is initialized and working properly
[30000] (04/16 15:05:19.974):{0x40D0} [DIAG] EVENT=Register_thread, THREADID=0x40D0, THREADNAME="TimerThread"
[40000] (04/16 15:05:19.974):{0x40D0} [DEBUG] EVENTMSG="TimerThread thread started"
[30058] (04/16 15:05:23.880):{0x11E0} Starting Database
[30000] (04/16 15:05:23.880):{0x11E0} ADO ConnectionTimeout value = 30s
[30000] (04/16 15:05:23.880):{0x11E0} ADO ConnectionTimeout for re-initalizing the pool = 45s
[45059] (04/16 15:05:23.974):{0x11E0} {ConnectionPool::InitializePool()}: Using connection pool with limit of 100 connections
[30000] (04/16 15:05:24.005):{0x11E0} [ENV] [DB] Connection String = Server=CR1\BLACKBERRY;Database=BESMgmt;Network=dbm ssocn;Trusted_Connection=Yes
[30000] (04/16 15:05:24.005):{0x11E0} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 09.00.4053; Provider Name = sqlncli.dll; Provider Friendly Name = Microsoft SQL Native Client; OLE DB Version = 02.80; Provider Version = 9.00.4035.00; Failover Partner =
[35019] (04/16 15:05:24.005):{0x11E0} [ENV] [DB] Database Schema Version: 5.0.1 <5.0.2010.01.05>
[30000] (04/16 15:05:24.005):{0x11E0} MailStore::InitializeSession(..) - MsAddresses table inserts throttled to 5000 inserts per 60 seconds
[40000] (04/16 15:05:24.020):{0x11E0} MailStoreExchange::GetProfileName - Using Agent MAPI profile 'BlackBerryServer' as base profile.
[40000] (04/16 15:05:24.255):{0x11E0} MailStoreExchange::Initialize - MAPILogonEx succesful for profile 'BlackBerryServer_MailStoreProfile'.
[55002] (04/16 15:05:24.333):{0x11E0} BlackBerry Mailstore server started
[30000] (04/16 15:05:24.333):{0x3964} [DIAG] EVENT=Register_thread, THREADID=0x3964, THREADNAME="SCS"
[30000] (04/16 15:05:24.333):{0x45D0} [DIAG] EVENT=Register_thread, THREADID=0x45D0, THREADNAME="MsAddressesRefresh"
[30000] (04/16 15:05:24.333):{0x4614} [DIAG] EVENT=Register_thread, THREADID=0x4614, THREADNAME="CBESMailstoreRpcServer"
[30000] (04/16 15:05:24.333):{0x4080} [DIAG] EVENT=Register_thread, THREADID=0x4080, THREADNAME="TimerHealth"
[55004] (04/16 15:05:25.333):{0x11E0} Stopping BlackBerry Mailstore server
[30000] (04/16 15:05:25.333):{0x3964} [DIAG] EVENT=Unregister_thread, THREADID=0x3964, THREADNAME="SCS"
[30000] (04/16 15:05:25.333):{0x4080} [DIAG] EVENT=Unregister_thread, THREADID=0x4080, THREADNAME="TimerHealth"
[30000] (04/16 15:05:25.349):{0x4614} [DIAG] EVENT=Unregister_thread, THREADID=0x4614, THREADNAME="CBESMailstoreRpcServer"
[55003] (04/16 15:05:25.458):{0x11E0} BlackBerry Mailstore server Shutdown complete
====== END OF LOG ======

Somebody please help me!!