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Guru III
knottyrope
Posts: 29,769
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

BES/SBE/BPS 4.x upgrade options to BES Express 5.0

[ Edited ]

There are no direct inplace upgrade options for BES Express 5.0.

You do have some options though, but transporter is unsupported ( do at your own risk)

Your current SRP and CALs will no longer be needed after upgrade.

 

BES/SBE/BPS 4.x is installed on Exchange server:

 

A. You can uninstall old BES/BPS version and install BES Express 5.0 with a new database.

This most likely will require a wipe of the device to activate on BES Express 5.0 or possibly remove all desktop service books before trying.

 

B. You can knife edge cutover to different hardware/VM, uninstall old BES/BPS version thats on the Exchange server, install BES Express 5.0 with a new database and possibly use transporter to move users over. Dont forget to decommission old BlackBerry server KB on bottom.

 

C. Install BES Express 5.0 with a new database onto new hardware/VM and possibly use transporter to move users. Dont forget to decommission old BlackBerry server KB on bottom..

 

If installed on separate hardware/VM (not installed on exchange server) you can still choose the same above options. Just substitute installed on exchange location to where you want it to end up on.

 

 

After moving a user from BlackBerry Enterprise Server Express version 5.0 SP1 using Enterprise trans...

 

Transporter:

KB17538 - What is the BlackBerry Enterprise Transporter

 

About BES Express 5:

http://na.blackberry.com/eng/services/business/server/express/

BlackBerry Enterprise Server Express Support.

Frequently Asked Questions
View system requirements (PDF)

Watch the BlackBerry Enterprise Server Express demo


Free SRP
Free 2000 CALs
BIS or BES dataplan will work on it.

MAX 75 users when installed on the exchange server.
only 35 IT policies (remote wipe included)
Exchange 2003, 2007, 2010 suppoted

 

Knife Edge Cutover Notes:

 

Keep in mind that the netbios name of the server usually is the BlackBerry Domain Name/instance (not the actual domain name) This name needs to stay the same. The windows name can change with out issue.

 

If going to SQL Express:

Download and install MS SQL Server 2005 Express if needed.

Download and install MS SQL Server Management Studio Express

Enable named pipes and TCP/IP in SQL express.

 

 KB12247 - Move from a Microsoft SQL Server Desktop Engine database to a Microsoft SQL Server databas...

 

Perform a Knife-edge cutover

KB10278 - How to perform a knife-edge cutover for BlackBerry Enterprise Server software

 

If users can not surf the internet then do this 

KB13618 - How to update the MDSConfig table referencing a server other then the one it should be map...

 

Extra permissions info for BESAdmin account for reference.

KB02276 - Assigning permissions for a BlackBerry Enterprise Server service account

 

If you are on 2007 just install the CDO 1.2.1 from here instead of ESM 2003 tools.

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=94274318-27c4-4d8d-9bc5-3e6484286b1f&Displa...

 

My knife edge notes here when I did it. I keep a old server loaded and ready but powered off now.

 

http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/I-was-bored-so-might-as-well-p...


in case you make a new BlackBerry domain

KB12429 - Removing the BlackBerry Enterprise Server or BlackBerry components for a decommissioned Bl...

 


 

Top 6 install issues to share with you:

 

Mixed windows domain.
http://www.blackberry.com/btsc/KB18186

 

LDAP setup
http://www.blackberry.com/btsc/KB18197

 

No records were found that match the specified search criteria
http://www.blackberry.com/btsc/KB19451

 

Send As revoked beacuse install on DC and no local admin
http://support.microsoft.com/kb/907434

 

Send As

http://na.blackberry.com/eng/support/software/send as.jsp
http://na.blackberry.com/eng/support/software/send asfaq.jsp
https://www.blackberry.com/blackberrytraining/web/ SendAs/Source/video/sendAs.html

 

BlackBerry Messaging Agent log shows "Failed to read 001e6602 reg value from the BlackBerry MAPI profile"
Also messaging agent failed to start error code 5305

http://www.blackberry.com/btsc/KB19074

 

New content added

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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Contributor
Doug81
Posts: 18
Registered: ‎07-08-2009
My Device: Curve 9330
My Carrier: Verizon

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

[ Edited ]

In scenerio A what causes the need of a device wipe? Is it that the device is already activated?

Does removal of the service books work for sure as a workaround or are there any other workarounds?

I've got some users that can do this but I'd like to keep it as simple as possible overall for all users.

 

Thanks,

 

Doug

 

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Guru III
knottyrope
Posts: 29,769
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

if not wiped you will get OTAKEYGEN in your logs since the encryption key will knot mtach. A device security wipe removes them.

 

KB18726 Old OTAKEYGEN packet is cancelled is displayed in the Event Log Viewer application logs afte...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
dhouk
Posts: 2
Registered: ‎03-05-2010
My Device: Storm 2
My Carrier: Verizon

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

Is it possible to run the old BES 4.1 SBS edition in the same environment as BES Express 5, given that they are installed on separate machines (neither of which is the exchange server) and use seperate databases?

 

Instead of doing a massive conversion of all our blackberry users, it would be nice to be able to run both servers simultaneously and move people over to BES Express 5 gradually.  From the documentation, it appears that this is possible, but wanted to check here first to confirm and see if there are any "gotchas" to watch out for.  Thanks!

 

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Guru III
knottyrope
Posts: 29,769
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

Yes follow C option.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
oscarpapa88
Posts: 2
Registered: ‎03-10-2010
My Device: Bold 9000
My Carrier: O2

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

Hi there,

 

currently running BES version 4.1.4.17 ( free one delivered with the new BB ), no chance to update to higher version of BES. My question : is there any reason to switch to the BESX ? Is that an improvement ?

 

THX for an answer ... 

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Guru III
knottyrope
Posts: 29,769
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

[ Edited ]

oscarpapa88 wrote:

Hi there,

 

currently running BES version 4.1.4.17 ( free one delivered with the new BB ), no chance to update to higher version of BES. My question : is there any reason to switch to the BESX ? Is that an improvement ?

 

THX for an answer ... 


There are lots of improvements.

feature-comparison-BPS-BESX

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
mvarre
Posts: 3
Registered: ‎03-10-2010
My Device: 8530
My Carrier: Verizon

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

First off great post!

 

I was wondering if anyone knows what _exactly_ would cause the contacts to not be there after running the transporter successfully? Under what circumstances does this actually occur? The KB article says it happens because it's not supported but doesn't give any idea as to the actualy reason, so it leads one to believe it will happen for each and every user - in whcih case would make the entire process a waste.

 

 

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Guru III
knottyrope
Posts: 29,769
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0


mvarre wrote:

First off great post!

 

I was wondering if anyone knows what _exactly_ would cause the contacts to not be there after running the transporter successfully? Under what circumstances does this actually occur? The KB article says it happens because it's not supported but doesn't give any idea as to the actualy reason, so it leads one to believe it will happen for each and every user - in whcih case would make the entire process a waste.

 

 


 

Thanks for the comliment.

Many have not had issue with contacts when using transporter. There will be BAS errors you can ignore but for most it works. For the rest a wipe will be needed or possibly remove all the Desktop service books.

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
mvarre
Posts: 3
Registered: ‎03-10-2010
My Device: 8530
My Carrier: Verizon

Re: BES/SBE/BPS 4.x upgrade options to BES Express 5.0

Well i think you're absolutely correct.  I just finished migrating 24 users using all different devices and os versions and the only one that i had contact problems with was an old 8130 pearl. One other device had to be wiped and run from scratch, but the other 22 were moved completely seemlessly.

 

It was almost automagical!

 

Thanks!

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