07-07-2009 09:52 PM
OK, I deleted the profiles. There were 2 and they both were recreated as I followed the steps - one for BB Server created by the server config tab and one for Blackberry Manager created when opening BB Manager.
I am still getting event logs about Agent 1 not being able to restart having reached the maximum of 10 tries in 24 hours - any idea what Agent 1 is and how to force it to start?
Microsoft Exchange Server has been upgraded to Windows Server 2003 with Microsoft Exchange 2003. The BlackBerry Enterprise Server or BlackBerry Professional Software is installed on a computer that is running Windows Server 2000 and Microsoft Exchange 2000 System Manager.
Install Microsoft Exchange 2003 System Manager on the server hosting the BlackBerry Enterprise Server or BlackBerry Professional Software to upgrade the MAPI subsystem.
Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the Windows operating system. Document and back up the registry entries prior to implementing any changes.
To upgrade the MAPI subsystem, complete the following steps:
For BlackBerry Professional Software
- Click Start > Programs > BlackBerry Professional Software > BlackBerry Server Configuration.
- Click the BlackBerry Server tab.
- Click Edit MAPI Profile and type the correct Microsoft Exchange Server and mailbox names."
07-07-2009 09:54 PM
07-07-2009 10:05 PM