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New Contributor
Posts: 3
Registered: ‎06-10-2009
My Device: Not Specified
Accepted Solution

BPS install nightmare V4.14

Installing BPS on a W2k3 server. Exchange server is a seperate W2008 box with Exchange 2007. 

 

I feel like i am at the end of this nightmare but cant seem to open my eyes. 

 

I am at a point where i launch the BB Manager and i get the following error:

 

"Failed to open the default message store using the Mapi profile BlackberryManager..."

 

I am logged in as besadmin and it is a member of domain user, not domain admins.  If i run iemstest.exe using the BlackberryManager profile i get a MAPI logon failed 80040605.  If i run iemstest.exe with the blackberryserver profile i can access the address book and select a user- tests passes no problem. 

 

Seems to me i just need to be able to open the address book with the Blackberry Manager profile and i am good to go....RIGHT?

 

I have seen several posts with this error but have verified all of the info and rights are correct.

 

 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BPS install nightmare V4.14

What happens if you type in the Exchange Server name again and the BESAdmin's name and click "Check Name"?

 

BlackBerryServer is the MAPI Profile the Server Uses

BlackBerryManager is the MAPI Profile the User interface uses.

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New Contributor
Posts: 3
Registered: ‎06-10-2009
My Device: Not Specified

Re: BPS install nightmare V4.14

That option is not presented.  Once i hit OK to exit the "failed to open the efault message store using the Mapi profile BlackberryManager" message it goes striaght into the Blackberry Manager application. 

once in the blackberry manager application, i try to create a new user and there are no address books available to select from.

 

 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BPS install nightmare V4.14

Give this a lookthrough: KB10142 - "Failed to open the default message store" error appears when opening BBMgr

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If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

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New Contributor
Posts: 3
Registered: ‎06-10-2009
My Device: Not Specified

Re: BPS install nightmare V4.14

recreating the MAPI profile (again) worked.  Thanks
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BPS install nightmare V4.14

You're welcome; glad to help.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 8
Registered: ‎06-16-2009
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Re: BPS install nightmare V4.14

When I ran into this I just logged into a machine on the network as the BPAdmin and setup the Outlook account. I believe that also creates the MAPI account.
Guru III
Posts: 31,273
Registered: ‎06-25-2008
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I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: BPS install nightmare V4.14

[ Edited ]

rfornell wrote:
When I ran into this I just logged into a machine on the network as the BPAdmin and setup the Outlook account. I believe that also creates the MAPI account.

Outlook on a diff machine using BESAdmin has nothing to do with BES MAPI profile being corrput.

 

His MAPI profile on BES (Local) was affected and needed to be fixed on the BES.

 

Message Edited by knottyrope on 06-16-2009 04:58 PM

 




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