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New Contributor
TAZish67
Posts: 2
Registered: ‎06-17-2009
My Device: Not Specified
Accepted Solution

BPS software only syncs when device is conencted via USB

I have the following configuration.

 

SBS2003 R2

Exchange 2003

BPS 4.1.4.17

 

When I add a user and connect the device via BB manager the device syncs to exchange.  When I disconnect i lose the sync.  I have port 3101 opened and pointing to the server.  Any suggestions?

 

Andrew

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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BPS software only syncs when device is conencted via USB

first and foremost, close port 3101 inbound.  TCP Port 3101 only needs to be opened outbound; READ

 

 Does the user have the proper BlackBerry Enterprise Data plan for their device?

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http://blog.port3101.org/hdawg/
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New Contributor
TAZish67
Posts: 2
Registered: ‎06-17-2009
My Device: Not Specified

Re: BPS software only syncs when device is conencted via USB

[ Edited ]

Sorry the port is only opened for outbound.

 

Well thank you.  Even though I had called Verizon once to confirm the data plan previously I got a totally different answer from them the second time and ofcourse that was the problem.

 

Sometimes it pays to triple check the obvious.

Message Edited by TAZish67 on 06-22-2009 05:28 PM
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